Reviews

What Customers Say About The Work

Excellent5.07 reviews

  • Really pleased with the service from Drain Plumb Contractors. The work was carried out professionally, everything was explained clearly, and the area was left clean and tidy afterwards. Would happily recommend them to anyone looking for a reliable plumber.

    Google reviewer

  • Had an urgent plumbing problem and needed someone to help. Drain Plumb Contractors were professional and helpful throughout, and the issue was dealt with efficiently. A stressful situation made much easier. Thank you for the great service.

    Google reviewer

  • Great service for a drainage problem that needed sorting. The team were helpful, explained what needed doing and handled the job professionally. Everything was left in good order afterwards. I'd definitely consider using Drain Plumb Contractors again.

    Google reviewer

  • Really good experience from start to finish. Friendly, professional and easy to deal with, with clear communication throughout. It's reassuring to find tradespeople who take the time to explain the work and treat your property with care. Would recommend.

    Google reviewer

  • Very happy with the service provided. Communication was clear, the work was explained before getting started, and the whole process was straightforward. Good workmanship and a professional approach. I'd be happy to use Drain Plumb Contractors for future work.

    Google reviewer

  • Very pleased with the plumbing work. The job was completed to a good standard, and the attention to detail was appreciated. Everything was left neat and tidy, and the service was professional throughout. Would happily recommend them.

    Google reviewer

  • I've been very happy with the service from Drain Plumb Contractors. They're professional, approachable and take the time to explain things properly. It's good to have a company you can contact when plumbing or drainage work is needed. Would recommend them to others.

    Google reviewer

  • Vented Or Unvented

    Which you have decides what can go wrong and what replaces it.

  • Discharge And Safety

    An unvented cylinder needs its safety valves and discharge pipe right.

  • Losing Heat

    A cylinder that will not hold heat is diagnosed before it is replaced.

  • Options In Writing

    Straight swap or upgrade, each priced so you can choose.

A tundish and temperature relief valve on the discharge pipework above a cylinder
Hot Water Cylinder

Vented or unvented

A vented cylinder is fed by a cold tank in the loft and works on gravity, so its pressure is whatever the height difference gives you, which is usually modest. It is simple, tolerant and cheap to maintain.

An unvented cylinder is fed straight off the mains, so every outlet in the house runs at mains pressure, which is why showers from an unvented feel like showers. The trade is that it is a sealed pressure vessel, and that brings requirements: an expansion vessel, a temperature and pressure relief valve, and a tundish and discharge pipe that can take boiling water safely to outside without scalding anybody or running uphill. In a flat or a basement, finding that discharge route is frequently the hardest part of the whole installation.

Hot Water Cylinder is priced after the job has been seen, anywhere in the areas we cover. Send the postcode and a few lines about what it is doing when you contact us, and the answer comes back in writing.

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The Job In Detail

What Hot Water Cylinder Involves

Sizing it

Bathrooms, not bedrooms. A single bathroom household is comfortable on a smaller cylinder; two bathrooms likely to be used in the same half hour need meaningfully more stored volume, and a bath filled while someone showers is the demand that catches people out. The reheat time matters as much as the volume: a large cylinder on a small boiler output recovers slowly, so the two get sized together.

Why it will not hold its heat

Usually one of three things, and they are distinguishable. A failed immersion thermostat or a boiler coil that has scaled, so it never reaches temperature in the first place. Insulation that has degraded, or a modern cylinder losing heat through poorly lagged tails at the top, which is the commonest and cheapest to put right. Or gravity circulation, where hot water rises out of the cylinder into uninsulated pipework and cold returns, quietly draining the store overnight. The third one is why the pipes above a cylinder are warm in the morning when nothing has run.

Annual attention on an unvented

The expansion vessel loses its charge, and when it does the relief valve starts discharging and you get water from the tundish for no apparent reason. The vessel charge and the relief valves are checked annually, and that is not optional maintenance, it is what keeps a pressure vessel behaving like one.

How It Works

How A Hot Water Cylinder Job Runs

01

Send the cylinder

A photo of it, its label if visible, and what it is doing.
02

Diagnosed

Thermostat, immersion, coil and valves checked to find the fault.
03

Options priced

Repair, like-for-like or unvented upgrade, in writing.
Hot water running out or the cylinder leaking? Send a photo of its label.
An excavated clay drain in a garden trench with a cracked joint visible
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Hot Water Running Out?
Send A Photo Of The Cylinder.

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Work by Drainplumb, shown full size
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5.07 reviews

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